Responsible gambling

At The Colony Club Casino, we take responsible gambling seriously and aim to provide our members with a safe and enjoyable gaming experience. We understand that problem gambling can have severe consequences for individuals and families, and it is essential to maintain control over your betting habits.

Setting Limits

To help you stay in control of your gaming, we offer several tools:

1. Deposit limits: Set the maximum amount you want to spend on gaming each day or week.
2. Loss limits: Specify a limit for how much money you are willing to lose within a certain time period.
3. Time-out periods: Temporarily exclude yourself from participating in any form of gambling.

Self-Exclusion

If you feel that your gaming habits have become problematic, we can help you take a break with our self-exclusion program:

1. We will temporarily or permanently prevent access to all forms of gaming within our premises.
2. You will not receive marketing materials related to The Colony Club Casino.

Session Reminders and Loss Limits

To promote responsible gaming practices, staff members are trained to monitor play and intervene when necessary. If you wish to agree on practical controls such as:

1. Loss limits: Set the maximum amount of money that can be lost within a certain time period.
2. Cool-off periods: Take regular breaks from gaming to reassess your habits.

Links to Support Organizations

We want to ensure that our members receive support whenever they need it. We provide information and resources for:

1. GamCare: A UK-based charity offering confidential advice, counseling, and education on problem gambling.
2. Gamblers Anonymous: A global fellowship of individuals who share their experiences recovering from compulsive gambling.

By working together to prioritize responsible gaming practices, we can ensure that everyone has a positive experience at The Colony Club Casino.